FAQ
Return Policy:
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We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
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To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
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To start a return, simply send an email to ichibanbancs@gmail.com. Items returned to us without a return request will not be accepted.
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Customers are responsible for the shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped).
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Customers can receive a replacement item of equal value, subject to availability.
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Ichibanban reserves the right to amend the relevant terms and conditions. Ichibanban reserves the right of final decision.
Shipping Policy:
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We are currently support self pick up.
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Please contact us via our Instagram account / Facebook account / email for arranging the meet up place.
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Ichibanban reserves the right to amend the relevant terms and conditions. Ichibanban reserves the right of final decision.
Privacy Policy:
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We are committed to protecting the privacy and personal information of our customers. By using our services, you agree to the terms and conditions in this policy.
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When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We collect personal information, payment information, and usage information.
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We do not sell, rent, or disclose your personal information to third parties without your consent. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or delivering services. These service providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
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We use your personal data to provide our services to you, which includes: offering products for sale, order processing, processing payments, shipping and fulfillment of your order, communication, and keeping you up to date on new products, services, and offers.
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You have the right to access, update, or delete your personal information by managing your account settings.
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Ichibanban reserves the right to amend the relevant terms and conditions. Ichibanban reserves the right of final decision.